Privacy Policy
This privacy policy outlines how Prime Hormone Solutions clinic collects, uses, shares, and protects the personal information of users who visit our website or utilize our services.
What Personal Data We Collect
When you visit our website or utilize our services, we may collect the following types of personal data:
- Contact information such as your name, email address, and phone number if you choose to provide it to us when signing up for an account, placing an order, submitting information via online forms, etc. We require this information to respond to your inquiries, fulfill orders, provide services, and keep you updated on orders/services.
- Technical information such as your IP address, browser type, device type, operating system, referral URLs, unique device identifiers, and information about your use of our website. We collect this information automatically via cookies and similar tracking technologies when you interact with our website. We use this information to enhance security, analyze usage trends, administer the website, and track users' movements around the website.
We do not collect any health or medical information about users. Our services are not intended to provide medical advice, diagnose medical conditions, or recommend treatment options.
How We Use Your Personal Data
The personal data we collect allows us to respond to your questions/requests, provide services, process payments, communicate with you about orders and services, improve our website and services, prevent fraud, comply with legal obligations, and operate our business.
We only process your personal data when we have a valid legal basis for doing so, which may include:
- Fulfilling contractual obligations to you
- Complying with legal and regulatory requirements
- Pursuing our legitimate business interests
In certain situations, we may also process your personal data if you provide consent or if we need to protect your vital interests.
Who We Share Your Personal Data With
We do not sell or rent your personal data to third parties. We may disclose your data to the following categories of recipients when necessary:
- Service providers and contractors: Companies that provide services on our behalf, such as payment processors, shipping companies, marketing providers, and IT support providers. We require these companies to agree to strict confidentiality obligations.
- Legal and regulatory authorities: Entities that require reporting or information disclosure in certain situations, such as responding to subpoenas, complying with court orders, or reporting suspected illegal activities.
Your Data Protection Rights
You have certain rights with respect to the personal data we hold about you. These rights include:
- Obtaining a copy of your personal data along with information about our use/processing activities
- Requesting correction or update of inaccurate or incomplete personal data
- Objecting to the use of your personal data for marketing purposes
- Asking us to erase or restrict use of your personal data in certain circumstances
- Withdrawing any consent you previously provided related to our use of your personal data
To exercise these rights, please contact us using the contact information provided at the end of this privacy policy.
How Long We Retain Your Personal Data
We retain your personal data only as long as needed to fulfill our obligations and operate our business or as required by law. Contact data is kept until you unsubscribe. Technical data like cookies and usage data is kept for a standard period of 26 months.
Security of Your Personal Data
We take all reasonable precautions to protect the confidentiality, integrity, and availability of your personal data. Measures we take include:
- Encrypting personal data
- Restricting employee access to personal data
- Maintaining comprehensive data security policies/procedures
- Using secure communication transmission software (HTTPS/SSL)
While we follow generally accepted standards to protect your personal data, no method of security or transmission is 100% secure. You use our website and provide information at your own risk.
Changes to This Privacy Policy
We may revise this privacy policy from time to time as we add new services/features to our website or adjust to changes in applicable privacy laws. We encourage you to review this policy periodically to stay current on our privacy practices.